TERMS AND CONDITIONS

The Polepreneur Blueprint

Last updated: 1 March 2026

(The boring but necessary bit! 😊)

Thank you for joining The Polepreneur Blueprint, I’m so grateful to have you on board. These terms are simply here to keep expectations clear and respectful for everyone involved, so we can focus on what matters most: building your business with clarity and confidence.🫶

By purchasing or participating in The Polepreneur Blueprint (the “Program”) operated by Jackie Mueller (“we”, “us”, “our”), you agree to the following Terms & Conditions:

1️⃣. THE PROGRAM

The Polepreneur Blueprint is a 6-week group coaching and education program designed to help freelance movement instructors build the foundations of an online business. Your purchase provides access to live workshops, course materials, downloadable resources, and the community space associated with the program. This program is educational in nature and does not constitute professional financial, legal, or marketing advice.

2️⃣. PAYMENT & ENROLMENT

By enrolling in the program, you agree to pay the full program fee as advertised at the time of purchase. If you choose a payment plan through Klarna, Clearpay, PayPal instalments, or similar providers, you remain responsible for completing all agreed payments. Failure to complete payment may result in removal of access to the program.

3️⃣. 30 DAY MONEY-BACK PROMISE

I want you to feel confident in your investment. If after participating in the Polepreneur Blueprint for at least the first three weeks of the program, you genuinely feel the program is not helping you build the foundations of your online business, you may request a refund.

Refund requests may be submitted any time after the completion of Week 3, but no later than 30 days after your enrolment date. This promise is based on genuine participation and implementation. To qualify for a refund, you must demonstrate that you have reasonably followed the program as intended. This includes:

• Attending the live workshops or watching the full replays
• Watching the core training materials within the program portal
• Completing the weekly workbook exercises and implementation tasks

As part of your refund request, you may be asked to submit your completed workbook exercises as proof of implementation. Program engagement and lesson completion may also be verified through the course platform.

Refund requests must be submitted via email to [email protected] within the refund window outlined above. Refunds will not be issued after the 30-day period. This policy exists to ensure participants genuinely engage with the program before deciding it is not the right fit.

4️⃣. NATURE OF THE PROGRAM

The Polepreneur Blueprint is a group program, not one-to-one coaching. While Jackie provides guidance, feedback, and Q&A support throughout the program, personalised private strategy sessions are not included. All teachings are based on Jackie Mueller’s personal experience, skills, and insights gained through building her own business.

5️⃣. PARTICIPATION & COMMUNITY OF CONDUCT

Participants are expected to engage respectfully within the group environment. By joining the program, you agree to:

• Treat other members respectfully
• Maintain confidentiality of discussions within the community
• Refrain from harassment, discrimination, or disruptive behaviour

We reserve the right to remove participants from the program without refund if behaviour is deemed inappropriate or harmful to the group environment.

6️⃣. INTELLECTUAL PROPERTY

All materials provided within The Polepreneur Blueprint - including but not limited to videos, recordings, worksheets, PDFs, templates, frameworks, and course content - remain the intellectual property of Jackie Mueller. These materials are provided for personal educational use only. You may not:

• Copy, share, distribute, or reproduce the materials
• Resell or repurpose the content
• Use the material to create competing courses or programs

Unauthorised distribution may result in removal from the program and possible legal action.

7️⃣. TESTIMONIALS & FEEDBACK

Feedback and testimonials may be requested at the end of the program but participation is entirely voluntary. If you provide feedback, testimonials, or written comments about the program, you grant Jackie Mueller permission to use these for marketing and promotional purposes unless you explicitly request otherwise in writing.

8️⃣. ACCESS TO MATERIALS

Participants receive access to the Polepreneur Blueprint course materials for 12 months from the date of purchase. After this period, access may expire. However, any resources you have downloaded during the access period remain yours for personal use.

9️⃣. DISCLAIMER OF RESULTS

The Polepreneur Blueprint is designed to provide guidance, tools, and strategies based on personal experience and professional insights. However, individual results will vary. Jackie Mueller does not guarantee specific financial outcomes, business success, or social media growth. Your results depend on your own effort, implementation, and individual circumstances.

🔟. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Jackie Mueller shall not be held liable for any direct or indirect loss, damages, or injuries resulting from participation in the program. Participants are responsible for their own actions and implementation of the material provided.

1️⃣1️⃣. TECHNOLOGY & ACCESS

While every effort is made to ensure reliable access to program materials and live sessions, Jackie Mueller cannot guarantee uninterrupted access due to technical issues, platform outages, or internet disruptions. Recordings will be provided where possible.

1️⃣2️⃣. DATA PROTECTION

Your privacy matters. By enrolling in the program, you agree that basic personal information (such as your name, email address, and participation data) may be collected and stored for the purpose of delivering the program and communicating with you. Your information will never be sold or shared with third parties for marketing purposes. Participant data may be stored within trusted third-party platforms used to deliver the program (such as course hosting platforms, payment processors, or email providers). All data is handled in accordance with applicable UK data protection laws.

1️⃣3️⃣. RESPECTFUL CONVERSATION

The Polepreneur Blueprint is built on trust and mutual respect. Participants agree not to engage in harmful, defamatory, or intentionally damaging public statements about the program, its participants, or its creator. If concerns arise, participants are encouraged to contact Jackie directly so issues can be addressed constructively. Open and honest feedback is always welcome - but respectful communication is expected from everyone involved.

1️⃣4️⃣. FORCE MAJEURE

Sometimes circumstances outside anyone’s control can affect the delivery of the program. Jackie Mueller will not be held responsible for delays or interruptions caused by events beyond reasonable control, including but not limited to illness, technical failures, internet outages, platform disruptions, natural disasters, or other unforeseen circumstances. If such events occur, reasonable efforts will be made to reschedule sessions, provide recordings, or offer alternative arrangements where possible.

1️⃣5️⃣. ELIGIBILITY

By enrolling in the program, you confirm that you are at least 18 years old and legally capable of entering into this agreement.

1️⃣6️⃣. AMENDMENTS

Jackie Mueller reserves the right to update or modify these Terms & Conditions when necessary. The most current version will always appear on the website under the “Last Updated” date. Continued participation in the program constitutes acceptance of these terms.

1️⃣7️⃣. GOVERNING LAW

These Terms & Conditions are governed by the laws of England and Wales.

1️⃣8️⃣. ACKNOWLEDGMENT

By enrolling in The Polepreneur Blueprint, you confirm that you have read, understood, and agreed to these Terms & Conditions.